How I've used feedback to build Slow & Steady


Back when Slow & Steady was still just a sparkle in my eye, before it was ever registered as a business or even had a name – I circulated a survey to every small business owner that I knew.

I had hunches about who I wanted to serve and how, but I wanted to hear from them.

The survey asked respondents to rank their top three marketing challenges, where they currently learn about marketing on the Internet, what words and titles they use to describe themselves…

Those survey results were permanently open in my tabs for a year (until I ran a subsequent survey) and informed just about everything I did in my business - offer design, messagings, content like blog posts and webinar topics…

Slow & Steady’s tagline, it’s never just marketing? That was a direct response to the multitude of responses I got on that survey with “confessions” that it wasn’t just marketing that felt hard, but all of the tender stuff that came along with visibility.

Strategy Roadmaps exist because “creating a marketing plan roadmap to achieve my goals” ranked as the #1 marketing challenge.

This blog post was written because consistency was #2.

The survey also taught me a lot about how chronic illness and neurodivergence shows up in business, which keeps my approach to working 1:1 with folks soft and flexible in order to be adaptable.

Because I WANT you to succeed and believe that you can no matter how your brain and body is wired!

And of course, I’m in active listening mode again this summer. I shared some of the interesting things that have come up in my customer interviews so far on this week’s episode of Personal Business.

These are just a couple of ways that audience and customer feedback can take shape and inform how you approach your offer design and marketing.

We’ll be talking about this and so much more in next week’s free, Just Enough Session. Join me and 20+ small business owners to learn more about how to use customer and audience insights to grow your business.

And if you can’t join live sign-up anyway! I’ll be sharing a video and audio-only replay so you can take it to go.

Until then, go slow and stay steady.

Amanda Laird
Growth Marketing Strategist and Founder, Slow & Steady Studio

PS: There are still a few Mini Maps available if you need just enough support to identify where you should be prioritizing your energy and effort to reach your goals this year!

Customer Insights Part I

What I've learned so far from talking to 14 clients, colleagues and prospects that didn't convert.

Tabs I kept open all week

Instagram captions are now ranking in Google searches. Here's what that means for your business visibility.

Pre-orders for 2026 Cycle Journals are open now! I have been working with Rachael on their launch strategy and I am obsessed with the journal I was gifted.

Love a BTS and appreciated Dacy sharing what planning a neuro-divergent work week looks like for her.

And if you need me, I'll be here.

Work With Slow & Steady

Ready to inject some structure and clarity into your business for sustainable growth, slow and steady?

Here's how I'm currently working with clients:

🗺️ Strategy Roadmap: audit & assess where you're at, and where to go next

💻 Just Enough Session Talks: free monthly workshop series!

Snail Habitat , Toronto, Ontario M6P 3N3
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